In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. According to Sam Walton, founder of Wal-Mart: “There is only one boss – the
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In my last article, we began to look at “What Every Leader Wants In A Follower.” As earlier noted, leadership cannot be devoid of followers except it isn’t leadership. Great leadership calls for great followership. And a leaders’ success
The first fundamental principle for successful living is “Personal Organization”. If you don’t organise your life then you will surely agonize. It sound too harsh but it is a true reality. When you ignore the nitty-gritty of putting first-thing-first
The leader-follower relationship is an exciting one most especially when mutual trust and benefits exist between each other. In my previous article, I wrote on “what every follower wants in a leader”. It is also interesting to know that
In your employees’ eyes, the totality of your leadership is dependent upon the things that they see you do. That means thing like your ethics, values, morals, attitude, beliefs, character, skill, knowledge, etc, are closely watched and examined by those
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