The long awaited book, “Readers Are Leaders: Reviving the Reading Culture in Our Nation”, by Dr. Elvis UKPAKA, is set to be launched, and will be available on Jumia and Naijabookstore from Tuesday 3rd December, 2019.
The long awaited book, “Readers Are Leaders: Reviving
the Reading Culture in Our Nation”, by Dr. Elvis UKPAKA, is set to be
launched, and will be available on Jumia and Naijabookstore from Monday 18th
November 2019.
In these days of competitive
markets, the business that excels at customer service is the one that will not
only maintain their position, but grow. According to Sam Walton, founder of Wal-Mart:
“There is only one boss – the
About
80% of Businesses close their doors within 10 years of inception. One of the
contributing problems is poor customer service. A lot of times most executives and leaders do not care to
know how their staff or employees
Last week we began the series on emotional
intelligence, also known as EI. Emotional Intelligence has been broadly defined as ones capacity
to recognize his or her own feelings and those of others. In his ground breaking
exposition on
Knowing how to give great service is
one of the keys to growing and sustaining a business. Not serving and
caring for the customer is one of the subtle killer giants wrecking most
organizations today. A lot of times most
Are you an emotionally intelligent leader? What does it mean
to be emotionally intelligent? Does emotional intelligence really matter to me
as in individual? Well, before exploring in details the vitality of emotional
intelligence and the impact of our
Just A Week to Go!
ONE-DAY LEADERSHIP MASTERCLASS ON
Leading Organisational Change!
We live in times of change. As Alan
Deutschman wrote, “Change or Die”. Meaning, “If you are not
Last week we began the series on “What
Every Leader Wants In A Follower.” As earlier noted, leadership cannot be
devoid of followers except it isn’t leadership. Great leadership calls for
great followership. And a leaders’ success to a
The leader-follower relationship
is an exciting one most especially when mutual trust and benefits exist between
each other. In my previous article, I wrote on “what every follower wants in a
leader”. It is also interesting to know that