Last week we began the series on emotional intelligence, also known as EI. Emotional Intelligence has been broadly defined as ones capacity to recognize his or her own feelings and those of others. In his ground breaking exposition on emotional
Knowing how to give great service is one of the keys to growing and sustaining a business. Not serving and caring for the customer is one of the subtle killer giants wrecking most organizations today. A lot of times most executives
Are you an emotionally intelligent leader? What does it mean to be emotionally intelligent? Does emotional intelligence really matter to me as in individual? Well, before exploring in details the vitality of emotional intelligence and the impact of our daily
Just A Week to Go! ONE-DAY LEADERSHIP MASTERCLASS ON Leading Organisational Change! We live in times of change. As Alan Deutschman wrote, “Change or Die”. Meaning, “If you are not changing in an ever-changing world, you are dying”. Today’s business
Last week we began the series on “What Every Leader Wants In A Follower.” As earlier noted, leadership cannot be devoid of followers except it isn’t leadership. Great leadership calls for great followership. And a leaders’ success to a great
The leader-follower relationship is an exciting one most especially when mutual trust and benefits exist between each other. In my previous article, I wrote on “what every follower wants in a leader”. It is also interesting to know that there
In my years of holding leadership positions, and as a leadership trainer and consultant, I have come to realize that what followers want in their leaders are almost the same across race, culture or gender. I still remember back in
We live in times of change. As Alan Deutschman wrote, “Change or Die”. Meaning, “If you are not changing in an ever-changing world, you are dying”. Today’s business environment requires companies to undergo changes almost constantly if they are to
Leadership cannot happen without effective communication. As noted by Richard Daft, a Leadership Professor, “leadership means communicating with others in such a way that they are influenced and motivated to perform actions that further common goals and lead toward desired
Leaders who stand out in today’s organization or business world are committed to learning, and believe in pushing the boundaries on conventional thinking. Our One-day Leadership Masterclass will teach about the different leadership models and styles and the significance of